1. Appointment Scheduling:
• All dental appointments at Dental Experts Clinic are scheduled in advance.
• Patients are encouraged to schedule appointments well in advance to secure their preferred date and time.
2. Cancellation Policy:
• If you need to cancel or reschedule, please notify us as soon as possible by calling 01 254 6998 / 01 254 6999 or email us at info @dentalexperts.ie
• We understand that unexpected circumstances can arise, schedules can become hectic, and you may need to cancel or reschedule.
When a patient misses an appointment without cancelling in advance, it has a significant impact on our ability to provide timely care to all our patients. Your scheduled appointment requires the dedication of our dental professionals, who are prepared to provide you with the best possible care and address any concerns or questions you may have.
If you miss an appointment and do not notify us in advance, valuable time that could have been allocated to another patient in need is wasted.
• In the interest of fairness to all our patients, we kindly request that you notify us at least 24 hours in advance if you are unable to keep an appointment. This allows us to reschedule your appointment and offer the vacated slot to another patient in need of medical attention. We understand that unforeseen circumstances can make it difficult to keep appointments, and we are here to accommodate your needs to the best of our ability.
Your understanding and cooperation are greatly appreciated, as they enable us to maintain the highest standards of care and efficiency for all our patient
3. Late Cancellation or No-Show:
• Appointments cancelled with less than 24 hours’ notice will be considered late cancellations.
• Failure to arrive for a scheduled appointment without prior notice will be considered a no-show.
4. Fees for Late Cancellation or No-Show:
• For appointments with the general dentist or hygienist, a 60€ late cancellation/no-show fee will apply.
• For appointments with dental specialists such as endodontists or oral surgeons, a 200€ late cancellation/no-show fee will apply.
• These fees help offset the cost of the reserved time and resources that were allocated for your appointment.
5. Exceptions:
• At Dental Experts Clinic, we recognize that emergencies and unexpected circumstances can arise. In such cases, exceptions to our cancellation policy may be considered on an individual basis, subject to the discretion of our clinic
6. Rescheduling:
• If you cancel your appointment and wish to reschedule, we will do our best to accommodate your needs and find a convenient alternative appointment time.
7. Confirmation and Reminders:
• To help you remember your appointment, we will send you appointment reminders via Text Message, Email, or Phone prior to your scheduled visit.
• Please ensure that we have your current contact information to receive these reminders.
8. How to Cancel or Reschedule:
• To cancel or reschedule your appointment, please call our landline during our business hours or reply to our reminder message.
9. Payment:
• Any applicable cancellation fees must be paid before scheduling future appointments.
10. Contact Information:
• If you have any questions or concerns about our cancellation policy, please feel free to contact us at 012546998 or info@dentalexperts.ie
Dental Experts Clinic is committed to providing high-quality dental care to all our patients, and adhering to our cancellation policy helps us achieve this goal.
We appreciate your understanding and cooperation.
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