Dental Experts Clinic is part of the state of the art multidisciplinary clinic Central Park Medical situated the superb Central Park Bussiness Park in Leopardstown.
Monday - Friday 8.00 - 17.00
WhatsApp Messages: +353874344837
email us: info@dentalexperst.ie

Privacy Policy

 1. Introduction

At Dental Experts Clinic we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR).

  1. Data Controller

The data controller for your personal information is:

Dental Experts Clinic, Address:  Building 8, Vantage West, Central Park, Leopardstown, D18K5FV, Phone Number +353 1254 6998, Email Address: info@dentalexperts.ie

If you have any questions or concerns regarding your data, you can contact us at any time.

  1. Information We Collect

We may collect the following types of personal data:

  • Personal information (e.g., name, address, contact details)
  • Medical history and dental records
  • Insurance information
  • Payment information
  • Photographs (e.g., for treatment purposes)
  • Communication preferences
  1. How We Use Your Information

We use your personal data for the following purposes:

  • Providing dental care and treatment
  • Appointment scheduling and reminders
  • Billing and payment processing
  • Communication with patients
  • Compliance with legal and regulatory requirements
  1. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • To fulfil our contractual obligations with you.
  • To comply with legal obligations.
  • With your consent (e.g., for marketing purposes). 
  1. Data Sharing

To facilitate patients’ health care, your personal information may be disclosed to a dentist, doctor, health care professional, hospital, authorities, or private dental schemes of which you are a member. In all cases, only the relevant information is shared. In very limited cases, such as for identification purposes, or if required by law, information may have to be shared with a party not involved in your health care. In all other cases, information is never disclosed to such a third party without your written authorization.

We may share your data with:

  • Dental professionals and staff involved in your treatment.
  • Insurance providers (with your consent).
  • Regulatory authorities when required by law.
  1. Your Privacy, Your Control: How We Safeguard and Use Your Registration Data

Upon receipt of a signed Registration Form, we use this data to communicate with you in the interests of your healthcare but will not forward it to anyone else without your expressed consent. With your consent, we can send you appointment reminders and investigation results.

All persons in the practice (not already covered by a professional confidentiality code) sign a confidentiality agreement that explicitly makes clear their duties in relation to personal health information and the consequences of breaching that duty.

Access to patient records is regulated to ensure that they are used only to the extent necessary to enable the Clinicians and or Admin team to perform their tasks for the proper functioning of the practice.

 In this regard, patients should understand that practice staff may have access to their records for: 

  • Identifying patients and booking appointments
  • Typing referral letters
  • Opening letters. The letters could be appended to a patient’s paper file or scanned into their electronic patient record.
  • Scanning clinical letters, radiology reports, and any other documents not available in electronic format.
  • Dealing with patient complaints.
  • Checking for a patient if a letter was received regarding radiology results, etc.
  • Handling, printing, photocopying, and postage of medico legal and life assurance reports, and of associated documents.
  • The practice is committed to guarding against accidental disclosures of confidential patient information. Before disclosing identifiable information about patients, the practice will take into consideration Freedom of Information and Data Protection principles.

​8.  Ensuring Privacy and Respect: Our Commitment to Handling Your Medical Information

All medical information is seen as “sensitive personal information” and we will endeavour to ensure your information is treated with the utmost respect and confidentiality.

Our practices conform with the Irish Dental Council guidelines and the privacy principles of the Data Protection Legislation. This Privacy Statement is about making your consent meaningful by advising you of our policies and practices on dealing with your medical information.

  1. Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

  1. Your Rights

You have the following rights under GDPR:

  • The right to access your personal data.
  • The right to rectify inaccurate or incomplete data.
  • The right to erasure (in certain circumstances).
  • The right to restrict processing.
  • The right to data portability.
  • The right to object to processing.
  • The right not to be subject to automated decision-making.
  1. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy and comply with legal obligations.

  1. Communication and Your Account: How We Keep You Informed

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

​If you don’t want us to process your data anymore, please contact us at Building 8 Vantage West, Central Park, Dublin 18, D18 K5FV, or send us mail to: info@dentalexperts.ie

13. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  

  1. Contact Us

If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at Dental Experts Clinic,  Building 8. Vantage West, Central Park, Dublin 18, D18 K5FV or send us an mail to:  info@dentalexperts.ie

If you have any questions or requests regarding your personal data or this Privacy Policy, please contact us as well.

 

Last update: 10.16.2023